My problem is, I am unable to backup my iCloud.

I have been getting pop-ups asking for password for my icloud.com (I have iCloud email). But my Hotmail email is my apple id. When ever I enter my apple id password, (which I have changed few time due to this problem), it is not allowing & locking my account.

How to stop this pop up question and stop getting my account locked.

P.N

I have got a new iPhone XR. but because of this account locking problem & unable to back up icloud data, I am still using my iPhone 5. I want to start using my new phone iPhone XR.

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