Apple admits that they did not act honestly, hiding from users the fact that their iPhone’s performance has deteriorated, and they are very sorry for what happened. This follows from the materials of an open letter published on the official website of the company. The document explains the motives being pursued by developers, and makes several promises for the future.
Apple admits that they didn’t act honestly, hiding from users the fact that their iPhone’s performance has deteriorated, and they very much regret what happened. This follows from the materials of an open letter published on the official website of the company. The document explains the motives being pursued by the developers and makes several promises for the future.
“First of all, we would never do and never do anything that intentionally shortens the life of any Apple product or worsens the user’s experience, thus stimulating customers to purchase new devices, writes Apple. “Our goal has always been to create products that are loved by users, and to extend their service life to the maximum — this is the most important part of this goal.”
In order for the company’s customers not to feel cheated, Apple is ready to take a number of rehabilitating :
From January 2018, Apple reduces the cost of replacing an iPhone 6 battery and newer models, even with an expired warranty period from 79 to 29. More detailed information about the program will appear on the official website as soon as possible. In early 2018, Apple will release an update for iOS with battery status monitoring. Innovation will allow users to independently control the level of wear, deciding whether to replace the battery in order to improve the performance of the iPhone. The Apple development team intends to rework the iPhone’s software power management algorithms in order to minimize the dependence of the computing power of the smartphone on the level of wear of its battery.